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FAQ

SHIPPING + DELIVERY

Can I Send Someone Gifts From Novadab?

How Can I Track My Order?

How Long Does It Take For Personalized Items To Ship?

I'm Local! Can I Pick Up My Order?

The Tracking Says My Order Arrived But I Haven't Received Anything?

When Will My Order Arrive?

When Will My Order Ship?

Where Do You Ship From?

PARTNERS AND COLLABORATIONS

I'm A Brand. How Can I Work With You?

I'm An Influencer. How Can I Work With You?

Manufacturers And Suppliers

JEWELRY CARE

How Should I Care For My Jewels?

CUSTOMER CARE

Do You Offer Personal Styling Services?

How Can I Create An Account?

How Can I Return An Item?

How Do I Redeem My Voucher Code?

I Forgot To Use My Promo Code. Is It Too Late?

My Product Is Damaged. What Can I Do?

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